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Frequently Asked Questions
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| What does KVM stand for? |
| Keyboard, Video, Mouse TOP |
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| What is the default (factory Set) CyberView OSD password? |
| 00000000 (8 Zero's) TOP |
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| What happens if I have changed the default password and it is misplaced? |
| Contact your point of sale or Authorized Austin Hughes Channel Partner alternatively raise a support ticket through this site TOP |
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| Does the CyberView unit have an independent method to switch off the LCD panel? |
| Yes, the CyberView unit has a membrane key on the LCD panel for this purpose TOP |
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| Does the CyberView unit use an external power supply? |
| Yes - the CyberView unit uses a switch able AC 110 / 220 12V 5 Amp external power supply, in the unlikely event of failure replacement does not invalidate warranty as changing it does not require a skilled technician or removal of the CyberView covers TOP |
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| Is the CyberView unit supplied with all the required 19" mounting hardware? |
| The unit is shipped complete with a 19" mounting kit TOP |
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| Is the CyberView available with S video or NTSC video input? |
| Yes - when the CyberView unit is not configured for use with a KVM switch the unit can be supplied with either video input TOP |
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| Is the CyberView available with foreign language keyboards? |
| Yes - the CyberView units are available with most language keyboards, please see the products section of this site for me information TOP |
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| Is the CyberView unit available with high Brightness TFT LCD screens? |
| Yes - the CyberView unit can be supplied with High Brightness LCD panels TOP |
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| What is a KVM Switch? |
| A KVM switch is a unit that allows multiple computers to be controlled from one LCD, Keyboard and Mouse. You can manage anywhere from 2 computers to hundreds using a KVM switch TOP |
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| What are the benefits of using KVM Switches? |
| Using a KVM switch has many benefits and savings, hardware costs, energy consumption, physical space, security etc. By using KVM switches you will create a controlled efficient, secure network environment TOP |
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| What are some typical applications where KVM is beneficial? |
| The most common uses of KVM switches are in Server or Data Centers, KVM switches are also widely used in the broadcast market TOP |
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| What does OSD stand for? |
| On Screen Display, this is a graphical representation displayed on the LCD that allows a user to select and configure the KVM switch options, alternatively the OSD allows users to switch using hot keys via the keyboard TOP |
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| Do I need to install software to use KVM switches? |
| No - Austin Hughes KVM switches are hardware solutions that interact only with your peripherals and the computer ports that they connect to TOP |
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| What is Hot Key Switching? |
| Hot key switching allows a user to switch between computers without actually pressing a membrane button the switch itself, this is particularly relevant when you are using a KVM extender i.e. you are not located in the same room or building as the KVM switch TOP |
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| Can Austin Hughes KVM switches be controlled using Hot Keys? |
| Yes, for a screen shot example download a CyberView User Manual and see page 12 TOP |
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| Can I name my individual servers using Austin Hughes OSD? |
| Yes - you can name each server to a max of 16 characters TOP |
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| What is port emulation? |
| Port emulation is very important in KVM switches; port emulation ensures that the computer still thinks that the mouse is connected to the computer. If you have a KVM switch without port emulation the computer may think that the mouse is unplugged TOP |
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| What type of cable do I use to connect a KVM Switch? |
| Use an Austin Hughes 3 in 1 KVM Cable - CA-6, CA-10 or a CA-15ft TOP |
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| What is a 3 in 1 KVM cable? |
| Austin Hughes range of CA cables combine the keyboard and mouse cable into one KVM cable, this provides excellent physical cable management and reduces cost TOP |
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| What is the maximum distance between the server / computer and the KVM switch? |
| Using Austin Hughes high quality 3 in 1 cable you can have 15ft between the server and KVM switch, if longer distances are required use an Austin Hughes KVM extender CV101 TOP |
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| If I am using the Sun platform can you convert from PS2 to USB? |
| Yes - use Austin Hughes Sun 31 - Sun / iMac USB to PS2 adaptor TOP |
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| What is a KVM Extender? |
| An Austin Hughes KVM extender (example CV101) allows you to send the keyboard, monitor and mouse signal over a 500ft (152m) distance using Cat5 cable TOP |
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| What are the benefits of using a KVM extender? |
| Austin Hughes KVM extender solutions allow you to place a remote computer in a secure, clean environment anywhere outside your server room up to a distance of 500ft (152m). Using an extender in conjunction with a KVM switch you can then access your servers remotely TOP |
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| What will happen on a KVM extender if I exceed the 500ft Cat5 distance? |
| Austin Hughes KVM extenders are designed to operate at a maximum of 500ft, if you exceed this distance then you could expect to see a degradation of the video quality and or loss of the mouse signal - you will not harm the Austin Hughes extenders by using a longer Cat5 cable TOP |
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| Will Austin Hughes KVM extenders work with Cat6 cabling? |
| Yes - Austin Hughes KVM extenders will work with Cat6 UTP cabling TOP |
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